Reden BV respects your privacy. All information you give us is held with the utmost care and security.
Our use of personal data is in accordance with the General Data Protection Regulations 2018 (GDPR).
We collect common types of personal information, such as: name, job title, company, postal address, email address, phone number, and IP address.
We will use the personal information provided to us to:
This privacy notice tells you what to expect when Reden collects personal information. It contains more information about:
When you visit one of our websites, we collect standard internet log information and details of visitor behavior patterns, including through the use of third-party analytics services (such as Google Analytics). We do this to understand how people are using our websites, to manage their operation and to diagnose any problems.
We also use third-party services to help us identify visitors to our website to improve the way we offer our products and services.
We rely on the lawful basis of legitimate interests to process this data.
Our website search is powered by Google. Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either Reden or any third party.
Your web browser allows you to control whether cookies can be stored by our websites. However, disabling cookies will prevent certain parts of our websites from working correctly. Your web browser’s documentation has more information on controlling cookie behavior.
Reden maintains a presence on LinkedIn. We manage your interactions with us using social media platforms directly.
If you send us a message via social media, we may include this in our CRM systems.
We process this data on the basis of our legitimate interests.
If you engage with our support teams, we may ask you to provide additional information to help us assist you (like diagnostic logs). We may share this internally with our teams to support you and to enable them to reproduce and fix product issues. We may also cross reference your interactions with us in order to understand the customer journey, improve our self-help articles and to give you the best support experience.
Our products send usage information to us. We use this to:
We use your basic environment and high-level usage data in conjunction with your records in our marketing and CRM systems. Your use of individual features is submitted anonymously and is not linked to your identity.
Reden uses select organizations to help us process data which helps us deliver our products and services to you. We do not sell any data regarding your use of our products or services.
Under the GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you:
If you object to the way we are processing your data, or would like us to erase your personal data, contact firstname.lastname@example.org If you have purchased products from us, we may need to keep some of your data (for example, records of your purchases) to comply with our legal obligations.
Reden BV tries to meet the highest standards when collecting and using personal information. We take complaints very seriously. If you feel our collection or use of information is unfair, misleading or inappropriate, we encourage you to bring this to our attention. We also welcome any suggestions for improving our procedures.
If you have any questions regarding this policy, or wish to make a complaint about the way we’ve handled your personal information, contact email@example.com.
If you become aware of a security vulnerability in any of Reden’s products, services or websites, contact firstname.lastname@example.org.
We encourage the responsible disclosure of security issues and will act quickly on any vulnerabilities reported. We will not take legal action against you if you:
Reden BV is the data controller for the information you provide unless otherwise stated. If you have any queries about the process or how we handle your information, contact email@example.com.
You can also write to us at:
F.Hazemeijerstraat 800 A04
LAST UPDATED: 2 December 2019